Questions, Answered
Questions? Start here.
Find answers about products, ordering, delivery and customer support. For help with a specific purchase, email support@agamherbals.in or call +91 9659598200.
How do I place an order?
Choose a product and pack size, add it to your cart, and enter your delivery details at checkout. Review the total and select an available payment method before confirming.
Where can you deliver?
Enter your PIN code to check delivery availability. We accept orders for serviceable addresses shown at checkout. See our Shipping Policy for details.
How much is delivery?
Any delivery charge is displayed before payment. Where a free-delivery offer applies, its conditions will be shown with the offer.
How do I track an order?
Once dispatched, use the tracking link provided with your shipment update. You can also use Track Order or contact customer care with your order number.
Can I cancel an order?
Contact us as soon as possible. Orders can be cancelled before dispatch; after dispatch, we will explain the available options under our Returns and Refunds Policy.
What if an item arrives damaged or incorrect?
Contact customer care promptly with your order number and photographs if available. We will investigate and arrange the appropriate remedy. A video is not a compulsory condition for reporting a problem.
Are all products suitable for everyone?
No. Suitability depends on the product, its ingredients and the user. Check the label and precautions. Seek qualified advice where you have a relevant health condition, allergy, pregnancy or medication concern.
Can I consume herbal oils or powders?
Use a product only as directed. Items marked for external use must not be swallowed. Food products and personal-care products are identified separately.
Where can I find the ingredients?
Check the Ingredients section on the product page and the pack label. Contact us if a detail is unclear before ordering.
Do you offer cash on delivery?
Only the payment options displayed for your order at checkout are available. Availability may depend on your delivery address and order.
How do I request a refund?
Email customer care with your order number and the issue. Our Returns and Refunds Policy explains eligibility, the review process and refund timing.
Can I enquire about bulk orders?
Yes. Send the product names, quantities and delivery PIN code to support@agamherbals.in. Availability and pricing are confirmed separately.
Still have a question?
Message us anytime on WhatsApp and our team will help.